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About Us

 “All ICEE office personnel come across as positive and are always willing to support Lucent in firstly securing work and secondly performing that work in the most productive and cost efficient manner”

"ICEE's knowledge of the industry, experience with many different operators, flexibility and professionalism of its staff has, over the past 10 months whilst Lucent's workload has been growing, positioned ICEE as Lucent's preferred I&C supplier. "


About Us

Health and Safety

Statement of Company Policy on  Health, Safety & Welfare at Work

Declaration of Intent

ICEE regards the promotion of health and safety measures as a mutual objective for Management and employees at all levels.
It is, therefore, the ICEE’s policy to do all that is reasonably practicable to prevent personal injury, damage to property and to protect from foreseeable work hazards, its employees and others, including the public, in so far as they come into contact with ICEE or its products.

In following this Policy ICEE will, so far as is reasonably practicable:

  • Provide and maintain safe and healthy working conditions in compliance with all Statutory provisions.
  • Provide training, instruction and supervision as necessary to enable employees to perform their tasks safely and efficiently.
  • Make available any necessary safety device and personal protective equipment.
  • Maintain a constant and continuing interest in health and safety

Managers at all levels have a responsibility for the direct implementation of this Policy within their specific area of control.

Employees have a duty to co-operate in the operation of this Policy by working safely and complying with ICEE procedures, reporting any situation that appears dangerous, reporting all incidents causing damage or injury and making full and proper use of safety equipment provided by ICEE.

The company will not undertake any disciplinary action against employees who refuse to undertake work on reasonable grounds of hazard to their health and safety.

A number of ICEE procedures exist to complement and further clarify points within this Policy.

This Policy will be reviewed and if necessary revised should there be legislative or organisational changes within ICEE. To ensure this, the Policy will be revised annually by the ICEE Safety Co-ordinator.


H & S Fully documented H & S policy with monthly audits to ensure validity and adherence to the policy.

Induction of New Staff
All ICEE staff undergo extensive health & safety training as part of the company induction process

Health & Safety
ICEE is committed to ensuring the health and safety of all who are affected by our business activities, whether it be employees, contractors, customers or the general public. Health & Safety is included as an agenda item in ICEE  Management Meetings to ensure that a focus is maintained on matters related to it .
Employees undertake an in depth health and safety induction when first joining the company. The induction is structured to the individuals work activity. This typically encompasses such topics as:

  • Display screen equipment (DSE)
  • Control Of substances Hazardous To Health (COSHH)
  • Accident / Incident Reporting
  • First Aid Requirements
  • Fire Emergency
  • Manual Handling
Field Based Engineers receive additional instruction in areas such as:
  • Lone Working
  • Rooftop Working
  • Fall Arrest Harness
  • Radio Frequency (RF)
  • Company Vehicle Safety
  • Asbestos awareness

In addition to the initial health & safety induction awareness is maintained by communication to all employees of changes to the company health and safety arrangements. These may be driven by company identified improvements, new / changing legislation, etc.

Suitable refresher training is provided where necessary to ensure that employee awareness / competence is maintained.

All of the ICEE’s Health & Safety Arrangements are resident in the company BMS for all employees to view.