About Us
ICEE is focused on service. We have a range of products and services, customers and markets, excellent depth of engineering management, production and an enviable reputation for excellence in the telecoms sector. Please use the links to the left to find out about ICEE, any employment opportunities, and what we're up to today.
Our History and Achievements
To date our achievement has been to provide a support service that is sufficiently flexible and reliable, both individually and as a concerted team effort. Thus meeting the varying requirements, challenges and demands within today's ever changing communications industry, encompassing on all sides of Telecommunication and Data Networks, CCTV and Control systems.
This we believe is achieved by maintaining a close liaison with the customer at all stages of the project, inclusive from the initial planning phases, implementation and through to the full system commissioning and integration into the Network.
ICEE: Our Aims & Vision
- ICEE's aim is to satisfy the continuing demand within the industry for a reliable and efficient service organisation.
- Our vision is create an environment in which satisfied customers and staff will ensure we are competitive in tomorrow's world.
- To prosper we must grow with our customers and enhance their products, through efficient service delivery and a commitment to excellence.
Business Policy
ICEE is committed to meeting or exceeding our customer’s expectations with high value, error free products and services and to be on time, every time. Attention is taken to ensure professional flexible and high quality services are supplied at all times.
Achievement of this is the vision of management and must be every employees goal.
Business Policy Statement
The Business Policy of ICEE (the Organisation) is to achieve sustained growth and profit by consistently meeting or exceeding its customers expectations, this by promoting business excellence in all areas of its operations. To bring this about the organisation is committed to adopting a policy of continual improvement, which is an integral part of its Business Management System (BMS).
Achievement of the Business Policy is the responsibility of all staff. The policy is provided to each member of staff by management, with an explanation of its meaning.
- The maintenance of a Business Management System that meets the requirements of the international standard BS EN ISO 9001:2008
- Compliance with any regulatory or legal requirement applicable to the organisations business.
- Ensuring that customer requirements are fully understood and are realised or exceeded.
- To provide a quality of service that promotes the organisations reputation with its customers.
