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Field Services

Field Services 

Comprehensive field services from ICEE fully complement our design and manufacture of high-quality equipment enclosures. These vital turnkey services cover installation and ongoing maintenance to repair and full refurbishment.

Our integrated support services will ensure your product or service performs faultlessly in the field. ICEE field services are backed by rigorous project management including full accountability and traceability records. We will manage the whole field service process, from liaising with local authorities to site preparation, delivery and installation, commission and test, through to ongoing maintenance and upgrading, repair and refurbishment.

All our sector-specific support teams are highly qualified and experienced in field service disciplines. ICEE works to top levels of certification including all four major ISO standards, namely ISO 9001: 2015 Quality Management Systems, ISO 45001: 2018 Occupational Health and Safety Management Systems, ISO 14001: 2015 Environmental Management Systems, and ISO / IEC 27001: 2013 Information Security Management Systems.

See our case studies for proof of highly successful work for customers.

Cabinet Bolt Down

Besides being highly qualified, ICEE possesses much experience in successfully managing and implementing this most demanding project stage. Following a careful site survey and liaison with all necessary authorities, we clear and prepare the site; arrange transport and delivery; manage local traffic; and land and bolt down the cabinet.

 

Electrical Connection

ICEE engineers ensure equipment and cabling in the enclosure is properly and safely connected, brought onto your network correctly, and on time. Our qualified competences cover electrical, telecommunications and data processing skills. ICEE conforms to all relevant industry certification such as ISO, NICEIC, CHAS and SafeContractor.

 

 

Provisioning

Besides conforming to recognised industry standards, ICEE will follow your specifications exactly on commissioning and testing. Results are documented to provide full accountability and traceability. In addition to the skills and expertise of our engineers, we use advanced equipment to ensure the highest standards and the right outcomes.

Maintenance

To ensure consistently high performance after installation, lifecycle maintenance is crucial. We recommend implementing an ongoing, planned preventative maintenance (PPM) programme. This managed services approach means potential issues may be found and prevented, upgrades prepared for, and any necessary repairs and refurbishment made on a timely basis

Field Refurbishments

Arrow Blue Down
With todays increasing costs, if you already have an established network in operation but requires modernisation, we can offer a full turn key solution, exploiting fast changing Technical challenges to maximise capacity

Cosmetic

  • Replacement panels
  • Cabinet wrapping
  • Cabinet deep clean

Mechanical

  • Internal Heat management
  • Sound proofing
  • Security improvements

Internal

  • Power/Battery Upgrades
  • Electrical certification
  • Fibre & Cable management

CHAS

We take our employee’s health and safety very seriously and are members of the Constructors Health and Safety Scheme (CHAS).

Design for manufacturing
Design for Manufacturing
Profile Cutting
Design for manufacturing
Fabrication
Design for manufacturing
Installation and Commissioning
Maintenance and Decommissioning
Maintenance and Decommissioning

What we stand for

In 2014 ICEE went through a re-brand that aimed to bring together all the things that have helped us build our business and reputation over the years. After putting our heads together and talking to our clients we decided upon the four core values that make us who we are and differentiate us from everyone else on the market:

 

  • Innovation in our service and solutions, beginning in our facilities, which host some of the most technologically advanced and providing machines, through to the lean manufacturing expertise and qualifications of our engineers
  • Collaboration from start to finish, from the very first contact with our company, you will benefit from having a dedicated account manager who will ensure that your needs are heard, ideas achieved, and projects completed in a timely, safe, and productive manner
  • Excellence in quality and outcomes due to our in-house resources, which enable us to strictly monitor and manage the full fabrication, installation, and maintenance process, ensuring that you are provided with the highest standard of service and safety
  • Experience to achieve right first time results has given us the opportunity to accumulate a long list of loyal, repeat-business customers, as well as a chance to work in a wide range of environments and with some of the largest organisation in the country

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